New to Canada? Explore our free, multi-language consultation services designed to assist newcomers as they navigate and settle into their life in Canada. 

Please note that these services are by appointment only. To make an appointment, call us during our opening hours at 905-946-8787.

Immigrant Services

(In collaboration with Woodgreen Community Services)


This service supports immigrants including naturalized Canadian Citizens and refugees as they settle in Canada. 


Date: Every Thursday

Time: 10:00 AM – 3:00 PM

Language: English, Cantonese, Mandarin, Spanish, Arabic 

Fee: Free


Services include:

  • Accessing services: Employment, housing, financial, education, training, volunteering, mentorship, legal aid and others
  • Providing information: Citizenship, permanent residency, work permits and other issues
  • Applying for government income support and benefits: Ontario Works, Child and Family Benefits, Senior Benefits, Toronto Welcome Policy, etc.
  • Connecting with community programs: Language training, professional development, recreational activities and children’s programs
  • Documentation: Interpret/translate letters and provide administrative assistance for form filling such as PR renewal, Canadian Citizenship

Settlement Services 

(In collaboration with Punjabi Community Health Services)


Free settlement services for permanent residents and conventional refugees.


Date: Every Friday

Time: 10:00 AM – 2:00 PM

Language: English, Arabic, Armenian, Turkish 

Fee: Free


Services include:

  • Assessment and referrals
  • Information and orientation sessions (one on one, family and group formats)
  • Assistance/guidance in filling forms: PR card, health card, citizenship, passport, travel document, subsidized housing, employment insurance and others
  • Translation/interpretation services
  • Referrals for employment support
  • Applying for government income support and benefits: pensions, CCB, Ontario Works, ODSP, Canada housing benefit, support for families, etc.